This guide will take you through an overview of the AnswerHub platform, then introduce you to being a
standard user. It will give you both reference points and how-to information for performing any tasks
associated with standard users on the AnswerHub platform.
You can think of this hierarchy like the folder system on a computer, with each of the folders being nested within a parent while at the same time holding other folders, as well as files (content), of it's own.
standard user. It will give you both reference points and how-to information for performing any tasks
associated with standard users on the AnswerHub platform.
Overview of AnswerHub
AnswerHub is a community-based content management platform made up of servers, networks, sites, and spaces that contain groups, users, and nodes. These components all interact with one another to create a hierarchy of resources that can be fully customized to present each user, or group of users, with only the information and options that are relevant to them.AnswerHub Hierarchy
From the server all the way down to a sub-space, each layer of the AnswerHub platform is connected to, and nested within, the levels above it. Servers host networks that contain sites, which in turn contain spaces and sub-spaces. These sites, spaces, and sub-spaces are all containers. By layering these elements, the AnswerHub platform creates a container-based, hierarchical content management system (referred to in this document as the AnswerHub Hierarchy) that allows your site to be fully customizable at each level.You can think of this hierarchy like the folder system on a computer, with each of the folders being nested within a parent while at the same time holding other folders, as well as files (content), of it's own.
Users and Groups in the AnswerHub Hierarchy
While the AnswerHub Hierarchy is used to determine what is affected by a set of permissions, the permissions themselves are actually granted to either a specific user or group of users. This means that you, an AnswerHub User, are granted permissions individually (Explicit Permissions) or because of the group(s) that you belong to (Inherited Permissions). These permissions allow, or prevent, you from interacting with your community in specific ways.For example: Permissions affect whether you are able to view a specific space or topic, or post questions and answers to the community.Your role as a user in the community is defined by the basic permissions that your AnswerHub Administrator has granted. These permissions can change from user to user, depending on their individual roles in the AnswerHub community. As a user, you are typically assigned, by default, to the Users group, which has a very basic set of permissions granted. However, keep in mind that you may be a part of one or more groups, depending on how your community was configured by your site administrators.
For example: You may be a user in both the User and Marketing groups. This means that you have been granted the permissions for both a basic user, as well as your marketing team. In this scenario the Marketing group has access to an additional, marketing-only space. Without being a member of the Marketing group, a user will not have access to the Marketing space.Note: Because you may be assigned to many different groups and sub-groups there is a possibility that your permissions may interfere with one another. If you find that you cannot interact with your community as expected (or described in this guide), be sure to contact your site administrator.
Contributors
