Site administrators have the ability to set up the default
email notifications for moderators to fit within the workflow of your AnswerHub
community. For example, you may want moderators to receive email notifications
every time content is reported or goes into moderation so moderators can keep a
close eye on your AnswerHub site’s content.
This is also an important feature for communities that have all of their content go into moderation before being posted, since larger communities may not want their moderators to be bombarded with email notifications every single time a node is posted to the site.
To manage Moderator email notifications, follow these steps:
This is also an important feature for communities that have all of their content go into moderation before being posted, since larger communities may not want their moderators to be bombarded with email notifications every single time a node is posted to the site.
Note: A moderator with default permissions can change how often
they receive notifications from the
User
– Preferences UI
.
To manage Moderator email notifications, follow these steps:
Prerequisite: You must
have
Administrator or Super User permissions to perform this
task.
- From your AnswerHub site, click the Avatar (
) drop-down menu and
select
Administration.
Result: The Administrator Dashboard is displayed.
- Select the Users
& Groups
tab.
Result: The Users & Groups Summary pane is displayed.
- In the
Summary sidebar, select Manage Groups.
Result: The Manage Groups pane is displayed.
- Locate and select the Moderator group.
Result: The Viewing Group: [Group name] pane is displayed.
- Click the Gear
(
) icon in the top left of
the
Viewing Group [group name] pane,
and select
Default notifications
preferences
.
Result: The Default Notification Settings for [group name] pane is displayed.
- Select the Yes
or No checkboxes for Notify me when a new post goes into
moderation
and Notify me when a new
post is reported
.
Note: You can also manage all of the other email notification settings for the group from this pane, but these two are the most important for moderators.
- Click the Update
Settings
(
) button.
Result: A green bar that reads Defaults for notification settings successfully saved. is displayed at the top of the Default Notification Settings for [group name] pane.
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