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- AnswerHub 1.6.5 Administrator Core Guide /
-
Site Tab
- Administrative Tasks from the AnswerHub UI
- Analytics Tab
- Content Tab
- Dashboard Tab
- Help Tab
- Introduction
- TeamHub Embedded Pane
- Users and Groups Tab (Admin)
- ../
-
Edit Incoming Mail Settings Pane
- Configure Robots.txt Pane
- Customize Header/Footer Pane
- Edit Outgoing Mail Settings Pane
- Edit Settings for Navigation Pane
- Edit Settings for Spaces Pane
- Export Data Pane
- General Site Settings Pane
- Import Data Pane
- Jobs Summary Pane
- Manage Awards Pane
- Manage Spaces Pane
- Manage Static Pages Pane
- Manage Themes Pane
- Search Settings and Status Pane
- Site Notifications Pane
- Site Summary Pane
- Smart Spaces Pane
- TeamHub Plugins Pane
- Theme Variations Pane
Edit Incoming Mail Settings
To edit incoming mail settings, do the following:
Click the Save (
) button.
Result: A green bar with the message Successfully edited incoming mail settings. is displayed at the top of the Edit Incoming Mail Settings pane.
Note: Be sure that the From Address used on the Outgoing Mail Settings page is not a noreply@example.com email address. Otherwise, users may not think they can respond to these emails.
You can also enter send-to email addresses that are tailored to individual spaces as well. From the Edit Incoming Mail Settings page, select the Address by Space tab and you will find a list of the available spaces on your site to modify.
- From the Site tab of the Administrator Dashboard, select Incoming Mail Settings from the Summary Menu of the Navigation sidebar.
Result: The Edit Incoming Mail Settings pane is displayed with the Server tab pre-selected.
Note: A yellow bar at the top of the Edit Incoming Mail Settings pane that reads Incoming mail processing is currently disabled. indicates that your incoming mail settings needs to be activated. To activate incoming mail settings, refer to the Activate Incoming Mail Settings section of this guide.
- Enter the required information in the following fields:
- Incoming Mail Server: The URL of the server hosting your email address.
- Incoming Mail Username: The username you would like to use for your incoming mail in the form of an email address.
Note: The username you enter in the Incoming Mail Username box must correspond with the From Address on the Outgoing Mail Settings page. - Incoming Mail Password: The password you would like to use for your incoming mail.
Note: The password you enter in this field must match the password that you are using in Outgoing Mail .
- To clear the previously saved password, select the Clear Password checkbox.
- Click the Incoming Mail Account Type drop-down menu and select either IMAP or POP to indicate the account mail type.
- Enter the required information in the following fields:
- Incoming Mail Server Port
- Regular expression for additional email signature matching
) button.Result: A green bar with the message Successfully edited incoming mail settings. is displayed at the top of the Edit Incoming Mail Settings pane.
Note: Be sure that the From Address used on the Outgoing Mail Settings page is not a noreply@example.com email address. Otherwise, users may not think they can respond to these emails.
You can also enter send-to email addresses that are tailored to individual spaces as well. From the Edit Incoming Mail Settings page, select the Address by Space tab and you will find a list of the available spaces on your site to modify.
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Navigation
AnswerHub 1.6.5 Administrator Core Guide
- Introduction
- Dashboard Tab
-
Site Tab
- Site Summary Pane
- General Site Settings Pane
- Edit Settings for Navigation Pane
- Edit Outgoing Mail Settings Pane
- Edit Incoming Mail Settings Pane
- Site Notifications Pane
- Manage Spaces Pane
- Edit Settings for Spaces Pane
- Smart Spaces Pane
- Manage Themes Pane
- Theme Variations Pane
- Search Settings and Status Pane
- TeamHub Plugins Pane
- Manage Awards Pane
- Import Data Pane
- Export Data Pane
- Manage Static Pages Pane
- Jobs Summary Pane
- Configure Robots.txt Pane
- Customize Header/Footer Pane
-
Users and Groups Tab (Admin)
- Manage Users Pane
- Viewing: [username] Pane
- Create User Pane
- User Extended Properties Pane
- General User Settings Pane
- Default User Notification Settings Pane
- Authentication Modes Pane
- Default Reputation Levels Pane
- Edit Settings for Reputation Gains/Losses Pane
- Default Followed Items Pane
- Secrets and Keys Pane
- Manage Groups Pane
-
Viewing Group: “[group name]” Pane
- Edit a Group
- View and Edit Group Memberships
- View and Edit a Group’s Default Followed Items
- Enable Default Group Notifications
- Disable Default Group Notifications
- View and Edit a Group’s Default Notification Settings
- View a Group’s Property History
- View All of a Group’s Questions
- View All of a Group’s Open Questions
- Allow or Disallow a Group to be Asked a Question
- Add Members to a Group
- Remove Members from a Group
- New Group Pane
- Group Extended Properties Pane
- Custom Roles Pane
- Reset Permissions to Default (Pane)
- Content Tab
- Analytics Tab
- Help Tab
- TeamHub Embedded Pane
-
Administrative Tasks from the AnswerHub UI
- Suspend a User from the User Profile Screen
- Unsuspend a User from the User Profile Screen
- Give or Take Reputation from a User
- Delete a Question from the AnswerHub User Interface
- Delete an Answer from the AnswerHub User Interface
- Move a Question to Another Space
- Update a User’s Alterego Preferences
- Accept an Answer
Related Articles
Activate Incoming Mail Processing
Setup Incoming Mail Addresses by Space
Test and Confirm Incoming Mail Settings
Edit Incoming Mail Settings Pane
Make the Help Space Available in the AnswerHub User Interface
Test and Confirm Outgoing Mail Settings
Manage Allowed File Types for Attachments
